Reservation

1. 1. How can I book a taxi or tour with Dilbag Taxi and Tour?

You can book a taxi or tour online through our website, by phone, or in person. Simply provide your travel details, choose your package, and confirm your reservation.

2. 2. Can I modify or cancel my reservation after booking?

Yes, you can modify or cancel your reservation. Cancellations made 48+ hours before the service receive a full refund (excluding transaction fees). Any changes are subject to availability.

 

3. 3. Do I need to pay in advance to confirm my booking?

Yes, we require a partial or full advance payment to confirm your reservation. The payment amount depends on the selected package and booking terms.

 

Payment

1. 1. What payment methods do you accept?

We accept payments through credit/debit cards, net banking, and UPI. You can also pay cash directly to the driver at the time of the ride or tour.

 

2. 2. Do I need to pay the full amount upfront?

Yes, we require a partial or full advance payment to confirm your booking. The payment amount depends on your selected package. The remaining balance (if any) can be paid before or at the time of the service.

 

3. 3. Is my payment secure on your website?

Yes, all transactions on our website are secure. We use SSL encryption to protect your personal and payment details. You can make your payments with confidence.

 

Preparation

1. 1. What should I prepare before my tour or taxi ride?

Please ensure you have your booking confirmation, a valid ID proof, and any special requests (e.g., child seat, additional luggage) mentioned while booking. It's also a good idea to have your contact details ready in case we need to reach you.

 

2. 2. How early should I arrive for my scheduled pickup?

We recommend arriving at least 10 minutes early for your scheduled pickup. This ensures that everything goes smoothly, and you don't miss your ride.

 

3. 3. Can I request specific vehicle types or preferences?

Yes, you can request specific vehicle types or preferences (e.g., luxury, SUV, etc.) during the booking process. We'll do our best to accommodate your requests based on availability.

 

Refund Policy

1. 1. How do I request a refund for my booking?

You can request a refund by contacting us via phone, email, or WhatsApp at least 48 hours before your scheduled service.

 

2. 2. Will I get a full refund if I cancel my booking?

If you cancel your booking 48+ hours in advance, you will receive a full refund, excluding any transaction fees.

 

3. 3. Can I get a refund if I miss my scheduled service?

Unfortunately, no refund will be provided if you fail to show up at the scheduled pickup location or miss your tour.

vynhive technologies pvt ltd
vynhive technologies pvt ltd
vynhive technologies pvt ltd